Which best describes you
Parent of Preschooler
Picture Day Id
Lifetouch Order Number
Armed Forces, the Americas (AA)
Armed Forces, Europe (AE)
Armed Forces, Pacific (AP)
District of Columbia
Newfoundland and Labrador
Prince Edward Island
Is this a new or existing issue?
New Preschool Photography Issue
Existing Preschool Photography Issue
What can we help you with?
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©2018 Lifetouch National School Studio
Terms & Conditions
Have a Question? We can help!
Call us at 877.381.8276 or
contact our customer service team online
What payment types are available?
We accept Visa, Mastercard, Discover and American Express.
What happens if I order a package that includes a class picture but no class picture was taken?
A 8x10 specialty sheet will be supplemented.
What is your Portrait Promise?
If you're not pleased with your portraits return them and we'll gladly refund your money.
Where do I find my Picture Day ID/Camera ID?
This can be found on your order form. To see examples of where it's located, click here. https://www.preschoolclix.com/claim-help
How do I get a refund?
We are confident you will be satisfied with the quality of our products and we back this with a 100% Satisfaction Guarantee. If you would like information on refunds, please contact us.
Can I get a copyright release for my child's photograph?
Lifetouch has a copyright designed to protect images it takes, similar to the policies used by moviemakers, video producers and writers. Customers may purchase a Portrait CD which grants them the use of their images for legal, noncommercial purposes.