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Need help finding your picture day id or camera id?
Picture Day ID or Camera ID
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Help finding your Picture Day Id or Camera Id
Reference the order form that looks like yours below to find your Picture Day ID or Camera ID.
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Help
Have a Question? We can help!
Call us at 877.381.8276 or contact our customer service team online.
What payment types are available?
We accept Visa, Mastercard, Discover and American Express.
What happens if I order a package that includes a class picture but no class picture was taken?
A 8x10 specialty sheet will be supplemented.
What is your Portrait Promise?
If you're not pleased with your portraits return them and we'll gladly refund your money.
Where do I find my Picture Day ID/Camera ID?
This can be found on your order form. To see examples of where it's located, click here. https://www.preschoolclix.com/claim-help
How do I get a refund?
We are confident you will be satisfied with the quality of our products and we back this with a 100% Satisfaction Guarantee. If you would like information on refunds, please contact us.
Can I get a copyright release for my child's photograph?
Lifetouch has a copyright designed to protect images it takes, similar to the policies used by moviemakers, video producers and writers. Customers may purchase a Portrait CD which grants them the use of their images for legal, noncommercial purposes.